End User Computing Learnership

The purpose of this End User Computing Learnership is to build the knowledge and skills required by learners in the modern day workplace. It is intended to empower learners to acquire knowledge, skills, attitudes and values required to operate confidently in the End User Computing environment in the South African community and to respond to the challenges of the economic environment.

The qualification addresses the need in the workplace for nationally recognised qualifications, based on unit standards, which will allow learners with workplace experience in End User Computing to obtain recognition for prior learning.

The qualification provides a framework for learners to develop skills that will enable them to become competent in End User Computing. It introduces theoretical concepts of End User Computing and requires the application thereof, to develop a range of skills that will enable learners to be better- informed workers in their chosen industry. It provides a balanced learning experience that lays the foundation for access to further education, life long learning and to productive employment.

Learners who successfully complete the program will be able to operate computer systems, install software, troubleshoot and solve technical problems, and manage data files. Additionally, learners will receive a nationally recognised qualification that can be used to secure employment in various industries. The program is an excellent opportunity for school leavers or those who wish to upskill their knowledge in the field of IT.


The End User Computing Learnership focuses on the following:

  • Introduction to ICT – Information and Communications Technology
  • Maths Literacy
  • Communications 
  • Web Browser
  • Microsoft Office

Admission Requirements

Grade 12 Pass or Equivalent (NQF Level 3)

English Pass of 50% and Above

Mathematics Pass of 50% and Above

Mathematics Literacy Pass of 50% and Above

Industry Relevance

Beneficial for All Admin level Jobs


Full Time – On Campus

Day Classes : Mon- Friday





Leanership Outlines

  • Describe the concepts of Information and Communication Technology (ICT) and the use of its components in a healthy and 3 safe manner
  • Identify and explain ICT risks and recommend security solutions
  • Demonstrate an understanding of preventative maintenance, environmental and safety issues in a computer environment
  • Describe data communications
  • Describe the principles of Computer Programming
  • Explain the principles of computer networks
  • Function in a business environment
  • Investigate the use of computer technology in an organisation
  • Explain computer architecture concepts
  • Monitor and control the maintenance of office equipment
  • Describe the application and effect of Information and Communication Technologies (ICT) on society
  • Use language and communication in occupational learning programmes
  • Accommodate audience and context needs in oral communication
  • Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace
  • Write texts for a range of communicative contexts
  • Implement project administration processes according to 5 requirements
  • Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations
  • Perform Basic Business Calculations
  • Use mathematics to investigate and monitor the financial aspects of personal, business and national issues
  • Investigate life and work related problems using data and probabilities
  • Describe, apply, analyse and calculate shape and motion in 2 and 3 dimensional space in different contexts
  • Use a Graphical User Interface (GUI)-based web-browser to search the Internet
  • Demonstrate an understanding of the principles of the internet and the world-wide-web
  • Use computer technology to research a computer topic
  • Use Microsoft Word (Graphical User Interface – GUI) to format documents
  • Use Microsoft Word to create merged documents
  • Present information in report format
  • Review and create documents using Microsoft Word
  • Demonstrate knowledge of and manipulate master and subdocuments in Microsoft Office Word
  • Use generic functions in a Graphical User Interface (GUI)-environment
  • Design forms and reports using a Graphic User Interface (GUI) based database
  • Use Microsoft Word to enhance a document through the use of tables and columns
  • Use Microsoft Power Point to prepare and produce a presentation according to a given brief
  • Use Microsoft Power Point to enhance presentation appearance
  • Utilise special features to enhance presentations
  • Use Microsoft Excel to create and edit spreadsheets
  • Interpret basic financial statements
  • Use a Microsoft Excel to solve a given problem
  • Using Microsoft Excel, enhance the functionality and apply graph /charts to a spreadsheet
  • Change the appearance of a spreadsheet
  • Ensure spreadsheet integrity to enhance reliability
  • Manipulate data and ensure integrity
  • Use electronic mail to send and receive messages
  • Work as a project team member
  • Enhance, edit and organise electronic messages using a Graphical User Interface (GUI)-based messaging application
  • Apply electronic messaging and calendar application
  • Manage electronic mail in a business environment
  • Apply a range of project management tools
  • Use Microsoft Access to work with simple databases
  • Design complex tables and queries using a graphical user interface (GUI) based database to solve a given problem

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