SETA – Information Technology:
Business Analysis Support Practice NQF Level 5 National Certificate

Purpose And Rationale of The Qualification

The Purpose:

Business analysis is a vital instrument within the business environment to ensure that information technology is able to provide effective solutions for business enterprises. The development of business analysts through a suite of qualifications will have a positive impact on the broader economy of South Africa. It will also assist with bringing South Africa inline with international trends and satisfy industry requirements, at the same time bridging the skills gap in the ICT sector.

This Qualification lays the foundation and provides an entry-level for the development of Business Analysis Qualifications across various sectors and industries. Traditionally business analysts were drawn from senior Information Technology (IT) and business people. This Qualification aims to provide lower level access for learners to develop competencies in order to elicit, analyse, communicate and validate requirements for changes to business processes, policies and information systems. It specifically aims to develop basic business analysis competencies required by junior business analysts in any Information and Communication Technology (ICT) related occupations, particularly those who are currently working in a business systems environment.


The Qualification introduces key terms, rules, concepts, principles and practices of business analysis that will enable learners to support business analysis processes and practices. It has also been developed to enable learners to access higher education and provide flexible access to life-long learning.

Duration: Full Time, Day classes , Monday – Friday

138 61591

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